Effective Date: January 1, 2025
Mane Krown Studio respects your privacy and is committed to safeguarding the personal information you provide. This policy outlines how we collect, use, store, and share your personal information, in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. What Information We Collect
We collect personal information when you book an appointment, contact us, or interact with our website or booking platform. This may include:
- Full name
- Email address
- Phone number
- Service preferences and appointment history
- Health-related information voluntarily shared (e.g. allergies, sensitivities)
- Photos or videos of your hairstyle (with consent)
- Payment-related information (via our secure third-party processors)
2. How We Use Your Information
Your personal data is used only to:
- Book, confirm, or manage appointments
- Send confirmations, reminders, or updates
- Deliver personalized service
- Communicate changes or promotions (if opted in)
- Improve our client experience
3. Sharing Your Information
We do not sell or rent your personal information. Your data may be shared only with trusted third-party platforms for essential functions:
- Acuity Scheduling (for appointment management)
- Square Appointments (for appointment management)
- Payment processors (like Stripe, Square, or your bank)
- Legal or regulatory authorities if required by law
4. Data Storage & Protection
Your information is stored securely through encrypted platforms compliant with Canadian privacy laws. We take all reasonable steps to prevent unauthorized access, loss, or misuse of your data.
5. Media & Marketing
With your consent, we may use photos or videos of your hairstyle for promotional, educational, or portfolio purposes. You may request not to be photographed or to have your face excluded.
6. Your Rights
Under PIPEDA, you have the right to:
- Access the personal information we have about you
- Request corrections to inaccurate information
- Withdraw consent to marketing or promotional contact
To make a request, contact us at info@manekrownstudio.ca.
7. Cookies & Analytics
Our website may use cookies or basic analytics to improve functionality and performance. You may disable cookies in your browser settings at any time.
8. Policy Updates
This Privacy Policy may be updated from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site and services indicates your acceptance of these changes.
9. Contact
If you have any questions or requests related to this Privacy Policy or how your information is handled, please contact:
Mane Krown Studio
Email: info@manekrownstudio.ca
Location: Ontario, Canada